RETURN AND EXCHANGE POLICY
Thank you for shopping at AgahHome
If, for any reason, You are not
completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for
any products that you purchased with us.
INTERPRETATION
AND DEFINITIONS
Interpretation
The words of which the initial letter is
capitalized have meanings defined under the following conditions. The following
definitions shall have the same meaning regardless of whether they appear in
singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred
to as either "the Company", "We", "Us" or
"Our" in this Agreement) refers to AgahHome Located
at MEVLANA MAH. 15 TEMMUZ CAD. ESRA APT. NO:16A TALAS - KAYSERİ /
TÜRKİYE, TR.
Goods refer to the items offered for sale on the
Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://agahhome.com/
You means
the individual accessing or using the Service, or the company, or other legal
entity on behalf of which such individual is accessing or using the Service, as
applicable.
GENERAL RETURN POLICY
We want you to be happy with your purchase. If you are
not completely satisfied, you can return the product to us and we will either
repair/replace it, or credit your account. You are eligible for a REFUND or EXCHANGE which are subject to the
below terms:
Product that are bought from the Physical Stores can’t be returned. All Items are
eligible for return and would be processed if conditions are met.
You are always required to ship back the
items by following the shipping instruction:
Send a message to us from the ‘Contact us’ page if
there’s an issue. We can try to resolve the issue in a best way
REFUND POLICY
,
In order to be eligible for a refund, you have to
return the product within 30 days of your
purchase. If the product is damaged in any way, or you have initiated the
return after 30 days have passed, you will
not be eligible for a refund.
In order for the product to be eligible for a Refund, make sure these conditions are met:
·
Product must have the
receipt or proof of purchase
If the product you have received which turns out to be
defective or otherwise of poor quality (save for direct warranty products which
are discussed below), please notify us as soon as reasonably possible after you
become aware of the defect or poor quality.
After we receive your product, our team of
professionals will inspect it and process your refund. The money will be
refunded to the Original Payment Method you’ve
used during the purchase.
EXCHANGE
POLICY
Products can be exchanged for a different size or
color variation, provided that such variation is available. Customers are
allowed to exchange for item within 30 days.
Exchanges exceeding 30 days will
not be processed.
In order to be eligible for exchanges make sure that
these following conditions are met:
·
Product must be
returned in its original packaging
You are required to ship back the
product for the item to be inspected and replaced.
You exchanged product will be processed Once items are received and conditions confirmed.
You are given the rights to exchange the item, One time. Provided that all conditions in Exchange
Policy are met.
HOW TO
INITIATE A RETURN
If you have a request for Return, Refund or Exchange
and if you have further clarification and questions, Please do not hesitate to
contact us through our:
Email Address: info@agahhome.com
Contact Form URL: https://agahhome.com/index.php?route=information/contact